Frequently Asked Questions

  • About Venstar Exchange:

    • Who is Venstar Exchange?
    • Is Venstar Exchange a reputable company?
    • How does Venstar Exchange's service work?
    • What are the advantages of transacting with Venstar Exchange?
    • How does Venstar Exchange make a profit?
  • About the Registration Process:

    • Are there any costs to register with Venstar Exchange?
    • How do I get started?
    • Why do I need to provide proof of ID and address?
    • Is there any obligation to use Venstar Exchange after I register as a client?
    • How long does it take to register with Venstar Exchange?
  • About Foreign Currency Exchange:

    • What Foreign Currencies does Venstar Exchange handle?
    • What affects foreign currency exchange rates?
    • Why are your rates different than the rates I see published by other companies online?
    • What are interbank rates?
    • What is a Spot Contract?
    • What is a Forward Contract?
    • How are Forward rates calculated?
    • Spot or Forward?
  • About the Transaction Process:

    • Are there any minimums or maximums?
    • How long does it take to get my funds converted?
    • Are there any fees?
    • Do I have to have a bank account in the destination country?
    • How soon must I transfer funds after locking a rate?
    • How do I Initiate a Wire Transfer from my Bank or brokerage Account?
    • How do I know my funds are secure?
    • How do I know that my funds have been converted and sent?
    • Why Wire Transfers are Safer than ACH or Email Transfers?


  1. REGISTER – Registration takes less than 10 minutes

  2. APPROVAL – Registrations are approved within the hour

  3. EXCHANGE – Book a rate of exchange and transfer funds

Your Personal Market Advisor is available to answer any questions you may have at any time during the process.



A full list of currencies available through Venstar Exchange

U.S. Dollar USD
Euro Zone Euro EUR
British Pound (Sterling) GBP
Canadian Dollar CAD
Australian Dollar AUD
New Zealand Dollar NZD
Swiss Franc CHF
Japanese Yen JPY
Arab Emirate Dirham AED
Australian Dollar AUD
British Pound (Sterling) GBP
Bulgarian Lev BGN
Canadian Dollar CAD
Croatian Kuna HRK
Czech Koruna CZK
Danish Kroner DKK
Euro Zone Euro EUR
Hong Kong Dollar HKD
Hungarian Forint HUF
Indian Rupee* INR
Israeli Shekels ILS
Japanese Yen JPY
Kuwaiti Dinar KWD
Mexican Pesos MXN
Moroccan Dirham* MAD
New Zealand Dollar NZD
Norwegian Kroner NOK
Omani Rial* OMR
Polish Zloty PLN
Qatari Riyal QAR
Saudi Arabian Riyals SAR
Singaporean Dollar SGD
South African Rand ZAR
Swedish Kronor SEK
Swiss Franc CHF
Thai Baht THB
Turkish New Lira TRY
U.K. Pound (Sterling) GBP
U.S. Dollar USD

* Sending restrictions may apply from these countries.